Glad that was sorted.
Quote:
Originally Posted by TrustyChainsaw
Hi,
...I've tried speaking to VM about this but apparently they can't diagnose or investigate the problem at all as I'm on a throttling list! Until I'm off the list (in ~3 days of low/none internet usage  ), can someone just confirm that I'm reading the config correctly and the modem is still set for 10MB service?
.....Thanks! |
I'd be interested to know if the customer service people actually used the words. "You're on our list of people who are being throttled"
Doesnt quite sound right to me.
Is it a generic answer for people asking about their bandwidth? Did the person even check the details of the customers services before answering with that remark?