First of all i would like to say Hi to you all.
After many months of reading fascinating posts, I have a question to ask please. Hopefully someone can help me?
I have just received a V+ box great everything OK apart from. I cannot change the formats on the TV it seems to be stuck on wide screen only

.When i had just a STB i could change the formats as and when. But now since its on HDM1 it won't change. If i switch it to EXT1 I can change it again. its just sometime when I'm watching TCM or FX its in a narrow band. Hope this makes sense and can it be solved

.The TV i have is a Philips 42PF5421 if that helps at all.
BIG THANKS to any replies