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20mb and keep getting disconnected
Hi,
I have recently taken out the XL package for 20mb and keep getting disconnected randomly, I have checked modem info looks ok as below:
Downstream Value
Frequency 338750000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level 9 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 4
Frequency 41000000 Hz Ranged
Power Level 58 dBmV
Modem being used is a Motorola SB4200 can anyone give me any suggestions on how to resolve problem?
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