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Old 28-10-2008, 14:48   #26
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
Re: Need some help please.

Quote:
Originally Posted by Aegis View Post
Hi,

I have removed my last post because it no longer applies.

After posting that reply to you all and cancelling all my services i got back home, not long after an engineer turned up with someone else from virginmedia i now have a new scientific atlanta 2100 modem and i am back online, it has not done much for the speed, but the engineer and paul from virgin both said that once all the upgrades were finished and 50meg was rolled out the speeds would be better and it has proved that there is nothing wrong with my computer.

He has read my posts on here and i have given him copies of it, he is going to find out who the engineer was and why he said he called and fitted a new modem when obviously he did not.

He has also arranged for me to have a credit put on my account for the time i have been offline and for my troubles.

So i felt it only wise to delete my last post so it did not give the wrong message.

I can now use my computer again and enjoy cable forum once more i have agreed to see what difference it makes when the 50meg does start, i will not be upgrading to it as there is no need to but if it helps the speeds then that has to be good.

Thank you all for your help and advice it was so much appreciated.
Great to see that a little perseverance does pay off in the long run.
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