[Spookster67]

Hi,

I'm with Virgin Media, ex-Telewest. The good news is that I've recently been upgraded from 4MB to 10MB (I'm in S11 area), and using speedtest.net I'm getting 9.8MB.

The bad news is that I'm occasionally losing connectivity completely, or getting poor connectivity. What are the ideal, and the acceptable, signal levels for ex-Telewest?

My figures:
Downstream Frequency : 339000000 Hz
Downstream Receive Power Level : -5 dBmV (but sometimes -8 or -9dBmV)
Downstream SNR : 35 dB
Upstream Transmit Power Level: 39 dBmV

Are these within the ideal, or at least acceptable ranges?

Thanks for any help!