Quote:
Originally Posted by elektricity
Thanks for the reply.
The modem is an Ambit E08C013.00
Downstream power level 12.2 dBmV
SNR 44.0dB
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Your Downstream is high for an NTL connection as well, I am not sure that a new modem will fix this issue, but we will find out when it arrives.
When it is connected check the power levels and post them here.
When the new modem arrives you will need to call Quickstart on 0800 953 9500 to get it added to your account, before you call take a note of the HFC MAC address from the sticker onbase as you will be asked for it, and connect your modem up the same way as your old one.