Quote:
Originally Posted by cableguy3
You are not the only one. This has been happening to me for about 3 weeks now (it also takes out my STB/VoD etc); Support has no idea what it is - it is obviously a problem but don't seem to ever get to the bottom of it and it seems to "fix itself"
We are in Kingston upon Thames
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If you could do as asked below, we may be able to see a problem.
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Post what modem you have and your power levels from your config pages of your modem. The should be a sticker on the bottom saying what model.
Open a browser and in the address bar put or click the link >
http://192.168.100.1/ the password and username are both root if required.
What I want you to post is the Downstream power levels including the SNR and the Upstream power levels for me thanks.
DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER
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