Thread: Need some help please.
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Old 27-10-2008, 19:30   #8
Turkey Machine
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Join Date: Oct 2008
Location: Norwich
Age: 37
Services: Company LLU internet, soon-to-be company FTTC internet at 56Mb/20Mb!
Posts: 1,895
Turkey Machine has reached the bronze age
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Re: Need some help please.
Quote:
Originally Posted by jonbr View Post
You can do this. Ring CS and get through to the Indian call centre, then when they are unhelpful tell them you want to cancel your contract. They will then put you though to the cancellation department who are in the UK :-). Then just let them know you don't want to cancell but that you would like to talk to some one English in an English call centre. I did this after having problems and it worked a treat.
Quoted for prosperity and saved locally! I'm keeping that handy for when I next have to rattle off to technical support!
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