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Old 27-10-2008, 16:20   #27
Noggo
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Join Date: Dec 2007
Location: Kidderminster
Services: VM XL broadband, Sky+ TV and BT phone
Posts: 670
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Re: VM 20mb problems (to put it in simple terms)

Amagawd,

Are your download speeds also erratic, when you are getting bad pings? (11pm to 3pm fine, 3pm to 11pm all over the shop and school holidays forget it any time of the day apart from 11pm till 9am morning). If so, it's exactly like the problem I had when on an oversubscribed UBR. Have Virgin Media mentioned anything to you about any up and coming capacity upgrades to your UBR. If not, ask on newsgroup support to see if there's any up and coming maintenance work planned. If you find out the dates are not to your liking switch to an ADSL BB supplier.

Here's my short list which I came up with, when having problems.
(First of all check out http://www.samknows.com/broadband/checker2.php and see what’s available in your area)

bethere.co.uk are meant to be good and stable for unlimited usage - also check out http://www.beforum.co.uk/. I know O2 is the same company but for some reason they don't have fastpath option available.

www.ukonline.net/ (ask AmAtol for performance on that one (ukonline customer))

and if you could live with a limited download usage, have a look at:
http://www.aquiss.net/broadband-gaming.php
http://www.ukfsn.org/

Laters,

oh almost forgot. No, switching to a lower speed BB package from Virgin will not get rid of the problem. Online games only use very little bandwidth 15 KB/s 'ish and judging by the info you're posted so far, it sounds like what I was getting on `XL' and also a Friend on `L' who lives less than half an mile away on the same UBR. The only thing you will be doing is saving yourself some cash, at the expense of some download speed. But if the problem lies with oversubscription on the UBR, you should be talking to VM about reduced monthly subscription charges anyway.
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