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Old 27-10-2008, 14:24   #4
AbyssUnderground
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Join Date: Oct 2005
Location: Merseyside
Age: 37
Services: BT Infinity Option 2, HH5, synced at maximum 80Mbps/20Mbps.
Posts: 2,221
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Re: More 20 Mb trouble

Quote:
Originally Posted by Gopher View Post
Modem NTL 255
Model No:- E08C007

Downstream Receive Power Level : -6.5 dBmV
Downstream SNR : 33.7 dB
Upstream transmit Power Level : 52.0 dBmV
Upstream Mini-Slot Size : 2

Engineer has just been and checked Signal Levels and says they are fine and must be a network issue at Barnet.
Well get him back again, your downstream is too low and could be causing problems. It should be as close to 0 as possible. The limits are +/-8dBmV but some areas don't like being at the outer limits and get stability and speed problems.
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