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Old 27-10-2008, 08:30   #25
brundles
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Join Date: Jan 2006
Location: Berkshire
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Re: VM traffic shaping policy changed?

Quote:
Originally Posted by darthlinux View Post
whydoineedatech - Customer Relations are disconnections it's customer care who deal with complaints or you can write in or fill out the online complaints form
I think the most I've ever had from the online complaints form is an automated "we'll look into it and get back to you e-mail" followed by the square root of nothing months later.

Oh, and customer care weren't much better - saying they'd refund some VOD stuff that didn't work because of an area fault but never quite getting around to actually refunding it.
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