Quote:
Originally Posted by Pia
Okay so i called Sky a while back now and told them i wanted to cancel as i wanted to go with Virgin for all 3 services, one hour later and she talks me out of cancelling even though they offered me a rubbish 3 month deal of a downgraded packge @ £3 per month....
I declined the offer and said i wanted to still cancel but she told me to go and think about it as i didn't seem to have made my mind up 
Before this though, i had already arranged for VM TV to be installed @ £30, costing around £13 per month for the Sky equivalent of £22 per month.
I forgot to call Sky back, to give my 30 days notice and today the VM installer turned up to install my cable TV.... Now i have both services and my plan to save money hasn't worked at all because i'm going to have to pay Sky for this next month that i'm not even using it 
I'm thinking about cancelling my direct debit for Sky and writing a letter to say i wanted to cancel ASAP and was guilted out of it so can i please have it disconnected as of now... and hope to get away with paying them for the 30 day notice period!
As for the Virgin TV, i am VERY pleasantly surprised, after using it for the last few hours it appears to beat Sky hands down features-wise.  |
No Pia that would affect your credit rating so don't try it.
Right Pia you need to work out your 'script' beforehand and just keep repeating it until they take NO for an answer...just like you would with your son.So imagine that the person on the other end of the line is 12 years old and you are mum and you are being an adult and making an adult choice.Be assertive not aggressive,don't lose your temper but refuse to consider any options or choices offered.Be quite clear you hold them responsible for you having to pay out for an extra month and that it was a large part of why you are leaving at this particular point.
Now go get them tiger....
