Quote:
Originally Posted by SMHarman
The customer being HMG who overrule those in military ranks who have the intelligence to make these decisions?
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No, the decisions are usually being made by ex service people in civilian posts. The fact that they use ex service people (usually ex army) often makes matters worse, because they have no commercial awareness.
For example 2 scenarios.
A. A request is made for a larger kettle to make more cups of tea.
B. A request is made to upgrade the flow widget because of an incompatibility with it connecting reliably to the winky valve, resulting in a possible failure in service.
Scenario A is likely to be approved because any fool understands it, but scenario B is not understood by the people making the decisions. They may decide to seek guidance from one of their consultants or commonly referred to 'Subject Matter Expert'. They may be lucky and have one who understands what he is supposed to be an expert on, but the reality is that his report is too confusing for the non-technical decision makers so they just file the request.
Ex forces personel are not the best people to get involved in technical decision making, I should know I work with a lot of them.