Quote:
Originally Posted by nefu
My service was throttled early today and when I called TS they stated that for heavy users STM could apply anytime. When I pointed out the times on the website http://allyours.virginmedia.com/html...t/traffic.html
the chap was adamant that "for users such as you they can be applied anytime", how do I find out the real policy? |
Ask in virginmedia.feedback.
Alex Brown is around he'll know if it's true, and if it's not true then he will tell you that he will get the person that told you re-educated.
---------- Post added at 14:47 ---------- Previous post was at 14:45 ----------
Quote:
Originally Posted by Sirius
Even more shocking that they have ADMITTED to having a set of rules that they say they use, and a set of rules that they actually apply and goes against there terms and conditions .
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One good thing about it is. it backs up my theory that this is what was happening
