Cable Forum - View Single Post - Traffic management, let me get this straight?

nefu · 25-10-2008, 14:40

My service was throttled early today and when I called TS they stated that for heavy users STM could apply anytime. When I pointed out the times on the website http://allyours.virginmedia.com/html...t/traffic.html
the chap was adamant that "for users such as you they can be applied anytime", how do I find out the real policy?

25-10-2008, 14:40	#29
nefu cf.member Join Date: Nov 2003 Location: Swindon Services: XXL Broadband, XL TV, Tivo, V+, XXL phone, several mobiles! Posts: 86	Re: Traffic management, let me get this straight? My service was throttled early today and when I called TS they stated that for heavy users STM could apply anytime. When I pointed out the times on the website http://allyours.virginmedia.com/html...t/traffic.html the chap was adamant that "for users such as you they can be applied anytime", how do I find out the real policy?