Originally Posted by Broadbandings

I'll repeat, the channel number is cosmetic, it's just a setting with nothing interesting about it that indicates that the downstream on 339MHz is channel 189. I think you are referring to channel IDs on upstream which do have relevance as they are specified in the MAP that's sent. If you'd changed a customer's downstream channel ID you'd have disconnected them.

It's a second downstream on 339MHz that happens to have an ID of 189 as that's what VM decided the ID was.

Channel downstream can be anything from 1 to 255, and it doesn't matter what VM set so long as it's unique on that CMTS.

No fault here, it's no more worth reporting to VM than the fact the downstream frequency is 339MHz.