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Old 23-10-2008, 02:08   #13
frogstamper
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Join Date: Feb 2008
Location: Brighton
Age: 61
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Posts: 3,705
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Re: Virgin TV service, emails & computers at fault centre are down

Quote:
Originally Posted by Digital Fanatic View Post
I can't believe the comments being made on this thread!

This was a national grid power surge that caused the outage.. VM did a great job getting most things back on in 1.5hrs.

And I don't believe a word of the "upgrades" story, absolute tripe!

Of course VM have network alarms and monitoring systems!! They also have a National Outage Team that also look for smaller faults that may not be picked up by alarms.

Some poeple just want to bash VM no matter what... this is the reason I left Digital Spy Forums.... now I see it spilling over to here???
Some people are never happy mate as you say a national outage put right in under two hours...what more do some people want, maybe 10mins.

---------- Post added at 01:08 ---------- Previous post was at 01:07 ----------

Quote:
Originally Posted by moaningmags View Post
I worked an 8 hour shift today, log on time 7 hours and took 128 calls.
Needless to say when I finished my shift at 10pm, I was exhausted, hoarse and had a raging headache.
Bring on tomorrow
Some of us appreciate you Mags
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