Quote:
Originally Posted by Fatec
How? on letters you get from VM, there is no mention of STM, if you sign up through a letter, no mention of STM, unless you know where to look for it on their site, you wont know about it, its not in their T&Cs nor is it in their apparent FUP.
No mention when you sign up at all.
I think you'll find that most users who get slow speeds just think there is too many people signed up and get a tech called out or just 'put up' with it because its easier than change providers, alas, most people also stick around with the slow speeds because they keep getting really good retention deals to keep them on.
Alas, you need to look at their results properly, they had 30,000 net disconnects/losses, barely -any- sign ups, thats right, all those new customers? where?
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Alas "I" need to look at their results properly? Have YOU looked properly?
Q4 2007 (PDF)
111,200 total broadband net additions
Q1 2008 (PDF)
88,400 on-net broadband net additions
Q2 2008 (PDF)
On-net broadband net additions of 54,600 (Q2-07: 45,800)
• Customers taking top-tier broadband up 82% year-on-year
So customers taking upper end tiers increasing too. Sorry Fatec, I am in possession of the facts, and whilst STM is certainly unpopular with heavy and persistent download/uploaders it isn't impacting on all users all of the time, fact.
There is no mass migration to other ISP's due to STM, neither will there be when it does not affect the majority of normal users.