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Kymmy · 20-10-2008, 12:19

If you had a business contract with them (which you should be on if you're using the phone line for work) then you'd have a 6 hour SLA on Phone faults

But I presume you're on residential......

20-10-2008, 12:19	#2
Kymmy Inactive Join Date: Dec 2007 Posts: 18,385	Re: Unsatisfactory service from Virgin Media If you had a business contract with them (which you should be on if you're using the phone line for work) then you'd have a 6 hour SLA on Phone faults But I presume you're on residential......