Hiyya all, i am new to this forum and recently new to VM. I signed up to the V+ service about a month ago, very impressed! So i thought i would upgrade to the broadband service as well. Today i went into the VM store in Basingstoke and was really looked after by the "sales executive" (as i would call her lol). I came away with a quickstart pack which seemed very easy to set up. After setting it all up i called VM to activate my broadband, only to be told my modem is not listed as being able to make connection yet. I would have to wait 24hrs before it is active. Has anybody else had this problem? Also, the wireless router i recieved (netgear WGR614 54Mbps) as not come with any paperwork. Is this normal? Thanks in advance. Ben