LTRFTW, at least since I moved into a cable area.
I moved into a nice family-run halls of residence, which has cable equipment installed. The previous tenants in my house had ntl or VM cable broadband, at 2 Mbit down, 200 Kbit up. It's connected via an ntl 250 modem to a Belkin router via Ethernet, that I think was bought separately. They still have this operational, since we in our flat can access the internet currently, without any problems, and I'm typing this at some ungodly hour using said connection. BitTorrent works perfectly late at night, which I'm SO happy about, as my last connection was utter rubbish generally.
I've recently ordered and taken delivery of, 10 Mbit (L) broadband and M cable TV. It's about £27 a month including an £11 phone line which won't be used because we have foreign students who will no doubt want to phone home. Skype is your friend.
I rang the Virgin number in the quickstart guide (0845 454 1111), and tried to get the modem already installed activated to my account. I figured why bother installing new equipment when the existing stuff works fine, without problems (though the router will probably be changed at some point because it needs resetting infrequently), and I'm happy with what we have. I asked them whether 10 Mbit would work through the ntl 250 modem, and the lady on the end of the phone couldn't give me the answer I was after.
So I'm asking you kind folks.
Is it gonna be possible to receive 10 Mbit, considering the 250 is currently set at 2 Mbit? We received an Ambit VM-branded 256 modem. Is it worth connecting this 256 up and ringing them tomorrow when I have free weekend minutes on my PAYG mobile, or have I got to wait til Monday morning to get this thing sorted?
The other thing I've noticed is that Virgin are advertising unlimited broadband (I keep seeing billboards and bus shelter ads and TV ads for it), but from what I've read this is actually not the case, and they are restricting traffic for many hours during the day, and realistically, you only get about 6-8 hours with a full connection. Would we have a case to take them to court over it, possibly in conjunction with rival ISPs, over the blatant false advertising they're doing? I'm not a lawyer, but opinions are welcome.
Regards,
Turkey Machine