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nadeem · 19-10-2008, 00:55

Hi,

For the last 4 weeks my download speed drops significantly, from 10mb to 1.2mb starting from 16:00 each day. Upload speed averages 0.45mb (which seems normal).

Here are my modem stats;

Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 10.6 dBmV
Downstream SNR : 40.9 dB

One more thing, event log records modem failing to connect at random times + software updates;

Sat Oct 18 22:24:23 2008 Sat Oct 18 22:24:23 2008 Information (7) CableModem software upgrade failed
Sat Oct 18 22:24:23 2008 Sat Oct 18 22:24:23 2008 Error (4) SW Upgrade Failed Before Download - Server not Present
Sat Oct 18 22:22:44 2008 Sat Oct 18 22:22:44 2008 Notice (6) SW Download INIT - Via Config file cmreg-ntlhm250-mid.cm
Sat Oct 18 22:22:44 2008 Sat Oct 18 22:22:44 2008 Information (7) CableModem software download started
Sat Oct 18 22:22:44 2008 Sat Oct 18 22:22:44 2008 Information (7) Software upgrade has started.
Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) A software upgrade filename was specified in the config file.
Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) Authorized
Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) Registration complete!
Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) We registered with a DOCSIS 1.0 config file!
Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) Received a REG-RSP message from the CMTS...
Sat Oct 18 22:22:42 2008 Sat Oct 18 22:22:42 2008 Information (7) Sending a REG-REQ to the CMTS...
Sat Oct 18 22:22:42 2008 Sat Oct 18 22:22:42 2008 Information (7) CableModem SNMP configure complete
Sat Oct 18 22:22:40 2008 Sat Oct 18 22:22:40 2008 Information (7) IP init completed ok
Sat Oct 18 22:22:40 2008 Sat Oct 18 22:22:40 2008 Information (7) CableModem TFTP init ok
Sat Oct 18 22:22:37 2008 Sat Oct 18 22:22:37 2008 Error (4) ToD request sent- No Response received
Sat Oct 18 22:22:37 2008 Sat Oct 18 22:22:37 2008 Information (7) CableModem DHCP client init ok
Sat Oct 18 22:22:37 2008 Sat Oct 18 22:22:37 2008 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sat Oct 18 22:22:29 2008 Sat Oct 18 22:22:29 2008 Information (7) MAP w/initial maintenance region received
Sat Oct 18 22:22:28 2008 Sat Oct 18 22:22:28 2008 Critical (3) No Ranging Response received - T3 time-out
Sat Oct 18 22:22:28 2008 Sat Oct 18 22:22:28 2008 Information (7) MAP w/initial maintenance region received
Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) Downstream sync ok
Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) Beginning initial ranging...
Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) downstream time sync acquired...
Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) Downstream sync ok
Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) starting ds time sync acquisition...
Sat Oct 18 22:22:22 2008 Sat Oct 18 22:22:22 2008 Information (7) Locked on the downstream. Waiting for UCDs...
Sat Oct 18 22:22:22 2008 Sat Oct 18 22:22:22 2008 Information (7) Downstream lock ok
Sat Oct 18 22:20:27 2008 Sat Oct 18 22:20:27 2008 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sat Oct 18 22:20:27 2008 Sat Oct 18 22:20:27 2008 Information (7) Reset downstream scanning state!
Sat Oct 18 22:17:14 2008 Sat Oct 18 22:17:14 2008 Critical (3) TFTP failed - configuration file NOT FOUND
Sat Oct 18 22:17:08 2008 Sat Oct 18 22:17:08 2008 Error (4) ToD request sent- No Response received
Sat Oct 18 22:17:08 2008 Sat Oct 18 22:17:08 2008 Information (7) CableModem DHCP client init ok

The above messages repeating for 30mins,

Any assistance much appreciated.

Nas

19-10-2008, 00:55	#1
nadeem Inactive Join Date: Mar 2006 Posts: 28	Download speed drops significantly Hi, For the last 4 weeks my download speed drops significantly, from 10mb to 1.2mb starting from 16:00 each day. Upload speed averages 0.45mb (which seems normal). Here are my modem stats; Downstream Lock : Locked Downstream Channel Id : 6 Downstream Frequency : 586750000 Hz Downstream Modulation : QAM64 Downstream Symbol Rate : 6952 Ksym/sec Downstream Interleave Depth : taps12Increment17 Downstream Receive Power Level : 10.6 dBmV Downstream SNR : 40.9 dB One more thing, event log records modem failing to connect at random times + software updates; Sat Oct 18 22:24:23 2008 Sat Oct 18 22:24:23 2008 Information (7) CableModem software upgrade failed Sat Oct 18 22:24:23 2008 Sat Oct 18 22:24:23 2008 Error (4) SW Upgrade Failed Before Download - Server not Present Sat Oct 18 22:22:44 2008 Sat Oct 18 22:22:44 2008 Notice (6) SW Download INIT - Via Config file cmreg-ntlhm250-mid.cm Sat Oct 18 22:22:44 2008 Sat Oct 18 22:22:44 2008 Information (7) CableModem software download started Sat Oct 18 22:22:44 2008 Sat Oct 18 22:22:44 2008 Information (7) Software upgrade has started. Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) A software upgrade filename was specified in the config file. Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) Authorized Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) Registration complete! Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) We registered with a DOCSIS 1.0 config file! Sat Oct 18 22:22:43 2008 Sat Oct 18 22:22:43 2008 Information (7) Received a REG-RSP message from the CMTS... Sat Oct 18 22:22:42 2008 Sat Oct 18 22:22:42 2008 Information (7) Sending a REG-REQ to the CMTS... Sat Oct 18 22:22:42 2008 Sat Oct 18 22:22:42 2008 Information (7) CableModem SNMP configure complete Sat Oct 18 22:22:40 2008 Sat Oct 18 22:22:40 2008 Information (7) IP init completed ok Sat Oct 18 22:22:40 2008 Sat Oct 18 22:22:40 2008 Information (7) CableModem TFTP init ok Sat Oct 18 22:22:37 2008 Sat Oct 18 22:22:37 2008 Error (4) ToD request sent- No Response received Sat Oct 18 22:22:37 2008 Sat Oct 18 22:22:37 2008 Information (7) CableModem DHCP client init ok Sat Oct 18 22:22:37 2008 Sat Oct 18 22:22:37 2008 Critical (3) DHCP WARNING - Non-critical field invalid in response. Sat Oct 18 22:22:29 2008 Sat Oct 18 22:22:29 2008 Information (7) MAP w/initial maintenance region received Sat Oct 18 22:22:28 2008 Sat Oct 18 22:22:28 2008 Critical (3) No Ranging Response received - T3 time-out Sat Oct 18 22:22:28 2008 Sat Oct 18 22:22:28 2008 Information (7) MAP w/initial maintenance region received Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) Downstream sync ok Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) Beginning initial ranging... Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) downstream time sync acquired... Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) Downstream sync ok Sat Oct 18 22:22:26 2008 Sat Oct 18 22:22:26 2008 Information (7) starting ds time sync acquisition... Sat Oct 18 22:22:22 2008 Sat Oct 18 22:22:22 2008 Information (7) Locked on the downstream. Waiting for UCDs... Sat Oct 18 22:22:22 2008 Sat Oct 18 22:22:22 2008 Information (7) Downstream lock ok Sat Oct 18 22:20:27 2008 Sat Oct 18 22:20:27 2008 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Sat Oct 18 22:20:27 2008 Sat Oct 18 22:20:27 2008 Information (7) Reset downstream scanning state! Sat Oct 18 22:17:14 2008 Sat Oct 18 22:17:14 2008 Critical (3) TFTP failed - configuration file NOT FOUND Sat Oct 18 22:17:08 2008 Sat Oct 18 22:17:08 2008 Error (4) ToD request sent- No Response received Sat Oct 18 22:17:08 2008 Sat Oct 18 22:17:08 2008 Information (7) CableModem DHCP client init ok The above messages repeating for 30mins, Any assistance much appreciated. Nas