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Old 18-10-2008, 15:53   #16
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Virgin Media House Move / General Support Misery

Quote:
Originally Posted by No1VMHater View Post
The purpose of the OP was to simply highlight how wrong the house move / account transfer process can go with VM and how slow the turnaround can be to fix the problems. It was never my intention to seek help or assistance from anyone here.

Good luck to anyone who attempts to move and transfer their VM services. If it all goes wrong (I would expect it to) and it seems a fairly regular occurrence reading whydoIneedatech's (a VM insider) comments in this thread, you can always choose to accept any help offered..
Failed Move and Transfers are a regular occurrence for the reasons stated above, but cases like yours are fairly rare and because your original account still shows as enabled it then means that a process has to be followed to ensure that you get your old services back.
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