The purpose of the OP was to simply highlight how wrong the house move / account transfer process can go with VM and how slow the turnaround can be to fix the problems. It was never my intention to seek help or assistance from anyone here.
Good luck to anyone who attempts to move and transfer their VM services. If it all goes wrong (I would expect it to) and it seems a fairly regular occurrence reading whydoIneedatech's (a VM insider) comments in this thread, you can always choose to accept any help offered..