Thread: Virgin Media House Move / General Support Misery
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Old 18-10-2008, 09:58   #12
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Virgin Media House Move / General Support Misery
Quote:
Originally Posted by No1VMHater View Post
Oops it appears I have upset the local clique.
That aside for anyone else interested in reading on about progress; Today I've negotiated a £25 credit with VM for BB services lost so far and the latest from 1st line tech is that self care is now generally completely broken and they have a massive backlog of customer faults to clear.

This is not related to my original email / self care problem...unless the person in VM IT working on my current issue has managed to entirely break the self care system in the process.
Good to see you got some compensation out of it.

Have you tried this link as it works for me https://selfcare.virginmedia.com/IIPSCVM/
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