Cable Forum - View Single Post - Virgin Media House Move / General Support Misery

No1VMHater · 18-10-2008, 09:54

Oops it appears I have upset the local clique.
That aside for anyone else interested in reading on about progress; Today I've negotiated a Ã‚Â£25 credit with VM for BB services lost so far and the latest from 1st line tech is that self care is now generally completely broken and they have a massive backlog of customer faults to clear.

This is not related to my original email / self care problem...unless the person in VM IT working on my current issue has managed to entirely break the self care system in the process.

18-10-2008, 09:54	#11
No1VMHater Inactive Join Date: Oct 2008 Posts: 7	Re: Virgin Media House Move / General Support Misery Oops it appears I have upset the local clique. That aside for anyone else interested in reading on about progress; Today I've negotiated a Ã‚Â£25 credit with VM for BB services lost so far and the latest from 1st line tech is that self care is now generally completely broken and they have a massive backlog of customer faults to clear. This is not related to my original email / self care problem...unless the person in VM IT working on my current issue has managed to entirely break the self care system in the process.