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Old 18-10-2008, 09:37   #8
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Virgin Media House Move / General Support Misery

Quote:
Originally Posted by No1VMHater View Post
You are clearly VM tech 1st line..this is exactly the kind of crap recited by VM 1st line technical support that anyone reading the original post can see for themselves. Quoting the internals of the failing VM business / customer services / support processes does not help me or anyone else and my suggestion is that you immediately leave VM and try and get a job elsewhere.

Nothing personal you understand but you sound like you've already been assimilated into the collection (resistance is futile and all that..) and it's for your own good that you jump ship asap.
It is not me or my colleagues in Tech Support who have failed you, it is Customer Services that made this common error and it is then left to us to try and resolve the situation which as I explained above is not always a quick fix due to circumstances beyond our control, so please direct your anger towards the department that failed you.
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