Quote:
Originally Posted by BenMcr
If a modem is swapped out because it is faulty, and not because of an install it IS Technical Support that deal with it
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We in Technical Support do not add modems so we transfer them to Quickstart and if I send out a replacement modem I give them Quickstarts number as we have been told to do.
You receive a new modem from us and you want it to work then ring 0800 953 9500.