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Virgin should be educating their customers on securing WiFi more
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turned into
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if you bought a car from a vauxhall dealer you wouldnt expect a volkswagon dealer to fix it for you would you ? Just because they happen to sell things with four wheels and and engine etc.
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VM's responsibility is their network from their gateway to every customers modem. What the customer attaches to it or does with it is their issue
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I just thought that it would help if Virgin took more interest in how their customers secured their WiFi so as not to let non customers have a detrimental effect on the virgin network. but from the car comparisns they shouldn't have to.