[Jeepers]

I am on the free virgin tv package have the 10 meg bb and phone line with free calls to uk customers i had to pay an extra £7 i dont even ring abroad anymore due the ressesion i cant afford to we have rising prices on phone bb electric gas petrol water has gone thrupogh the roof .then on top of that you have Food ..i am really peed with virgin Billing because evertime i ring them i get somone that can not understand a word of english sat at a computer reading a script
they sound like they dont even understand wht they are saying at least when i was with bt i got through to someone in the uk ,sorry virgins customer service stinks ..for billing issues they are serious and we should get customer sevice advisors in the uk...
Also anoyed because when i first got the tv box i had more channels to view ie FX itv2+2 channel4+2 these channels now when i go to watch them i get a message saying i need to upgrade sometimes i am able to watch them and others i am not ..also film4+2 also removed ,ive come to the end of my teather when i rang virgin to complain the indian advisor told me she was not in the uk and had no Idea what i was talkig about
This is discusting service and i am sorry creat the jobs back in the UK and get rid of the Cowboys ..meanwhile im of back to sky i also have a bt line which is an advantage for me i dont hyave to wait 12 months getting back to my phone ,Well when the phone first got connected the virgin media staff in india told me my calls would be cheaper to other countris BOLLOX i got a bill for £299s and demandig phonecalls from virgin staff in the uk telling me my bill was this high..i fealt sick to the stumach why was my bill so high ,,thing was i had to pay it or be cut off .i ring my family in ireland a lot ,i was told by the indian advisor on sighing up i was on talk international my calls should have been 2p per minit but no ..Richard Branson needs to make a few test calls here and sort his buisness out Big Style