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Old 12-10-2008, 16:04   #9
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Internet cutting out

Quote:
Originally Posted by NoXiD View Post
it just dropped for me again at 15:43

i checked my Router, and its dropped connection again, even tho the green ready and sync lights are on, im puzzled as to why i lose net ever now and then.

i have 1 PC (wired) 1 laptop (wireless) 1 PS3 (wired), all lose connection, i have swapped the router, and still get the issue.

internal network is fine, i have now got the supplied VM router connected, i have even changed the cable.

--edit..

i was upgraded to 10meg from 2meg(on for 1.5 years no prob), now im getting issues, it started with VM accidentally cutting us off by accident, then had issues ever since.. no one at VM cs seems to help.
Post your power levels from your config pages of your modem.

Open a browser and in the address bar put> 192.168.100.1 password and username are both root if required.

What I want you to post is the Downstream and the Upstream power levels and the SNR.

DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER
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