Cable Forum - View Single Post - Flashing light on my V+ box & modem keeps freezing up

paul1981 · 12-10-2008, 08:53

Im in birmingham B37

Since friday my modem keeps freezing up on me every 2/3
hours. i get all 4 green lights & the orange light is either solid or just very slowly flashes.

I had the same problem with my internet about 4/6 weeks ago, spoke to tech support who said he there seamed to be a problem in my local area & would pass it on to 2nd line to get a someone to fix it to sort it & within 24 hours the problem seamed to be fixed.

An since yesterday iv noticed the little green light on 2 of my V+ boxes flashing every so often.

I did call tech surport about my internet last night told him that the modem keeps freezing up. The guy from india said its either my Ethernet cable or the socket on my pc that is broke & to swap the ends over & see if that works, WFT i think!!!

I explained to him that i had the same problem around a month ago & for him to read the notes on my account to see what happened but he wouldn't read them, he just keep on saying that i need to take the Ethernet cable out of the modem an put it back in n it should work.

As he wouldnt listen to me at all i put the phone down & this morning when the modem stopped again i took the ethernet cable out of the back of the modem out it back in. Guess what it still not work, the only way to get it working again is to pull the power lead from it to reset the modem.

Dose anyone have any ideas what the flashing light on the V+ box means.

AN is there any way i can call a english person that will actually listen to me when i try to explain something to them

12-10-2008, 08:53	#1
paul1981 Inactive Join Date: May 2006 Posts: 9	Flashing light on my V+ box & modem keeps freezing up Im in birmingham B37 Since friday my modem keeps freezing up on me every 2/3 hours. i get all 4 green lights & the orange light is either solid or just very slowly flashes. I had the same problem with my internet about 4/6 weeks ago, spoke to tech support who said he there seamed to be a problem in my local area & would pass it on to 2nd line to get a someone to fix it to sort it & within 24 hours the problem seamed to be fixed. An since yesterday iv noticed the little green light on 2 of my V+ boxes flashing every so often. I did call tech surport about my internet last night told him that the modem keeps freezing up. The guy from india said its either my Ethernet cable or the socket on my pc that is broke & to swap the ends over & see if that works, WFT i think!!! I explained to him that i had the same problem around a month ago & for him to read the notes on my account to see what happened but he wouldn't read them, he just keep on saying that i need to take the Ethernet cable out of the modem an put it back in n it should work. As he wouldnt listen to me at all i put the phone down & this morning when the modem stopped again i took the ethernet cable out of the back of the modem out it back in. Guess what it still not work, the only way to get it working again is to pull the power lead from it to reset the modem. Dose anyone have any ideas what the flashing light on the V+ box means. AN is there any way i can call a english person that will actually listen to me when i try to explain something to them