Quote:
Originally Posted by whydoIneedatech
---------------------------------------------------------------------------
Post what modem you have and your power levels from your config pages of your modem. The should be a sticker on the bottom saying what model.
Open a browser and in the address bar put> 192.168.100.1 password and username are both root if required.
What I want you to post is the Downstream and the Upstream from the signal page of your Motorola modem, plus what model the modem is for me thanks.
DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER
---------------------------------------------------------------------------
Please also do the speed test I posted above, thank you as all this information will help with any potential diagnosis of any problems with your connection.
You could ring in but they will only ask you to do the above.
|
I have the Motorola SURFboard 5100.
Downstream Value
Frequency 331000000 Hz
Signal To Noise Ratio 38.3 dB
Power Level 0.8 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 3
Frequency 34000000 Hz
Power 51.0 dBmV
