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Old 11-10-2008, 18:17   #4
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
Re: Internet cutting out

Quote:
Originally Posted by paul_hadley View Post
Hi,

Nope - no reported issues on there.

And I've rebooted the equipment and doesn't make a difference.

I guess I'll need to phone them if it doesn't fix itself tonight.

Thanks for the reply anyway.
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Post what modem you have and your power levels from your config pages of your modem. The should be a sticker on the bottom saying what model.

Open a browser and in the address bar put> 192.168.100.1 password and username are both root if required.

What I want you to post is the Downstream and the Upstream plus what model the modem is for me thanks.

DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER

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