Quote:
Originally Posted by HaroldT
Perhaps one of you experts can help an octogenerian out ?
I am on 20mbs with an Ambit modem that has a sticker saying 256. When installed in April Speedtest was showing between 16 & 20 mbs like clockwork until mid August when my morning check showed 18500 mbs [for the last time] and the evening 8500 kps. Since then, apart from the very odd occsasion 10 mbs but mainly 7 mbs and less. This is part one of my problem.
I haven't been idle. I have twice used 151, to India, unfortunately, because my hearing. On the first occasion I got as far as downloading "100MB_zero[2].bin" - "100MB_zero.bin" - "100MB_nonzero.bin" but was thwarted because no matter how India tried to take me on further we failed. My second try was thwarted my a terrible line. I have nothing but admiration for the very patient India technical staff.
Any ideas ? Is there any way I can get into a UK based 151 [Scotland ?} -
HaroldT
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If you want a UK based call centre then ring 150 and speak to Customer Services and tell them your age and that you have problems with your hearing which makes speaking to a Indian call centre difficult and can they put you through to a UK centre..
You could try this speed test below.
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If you are a Virgin Media customer then the best speedtest is from the link below.
Have you tried going to this link to check your speeds
http://gamefiles.virginmedia.com/
click on blueyondergames>demos>then click on at least 2 large files around 400/500 mb and save them to your desktop, and then wait a couple of minutes then write down the transfer rates on the files that are running > times them by 8 and you will get a truer download speed.
Remember to stop and delete the files.
i.e : 250kbps X 8 = 2MB, 500kbps X 8 = 4MB, 1250kbps X 8 = 10MB, 2500kbps X 8 = 20MB
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