Do you know what else I've noticed?
when someone asks support if they are being STMd or on an overloaded UBR, and they ask them in a way that you know they're going to kick off if support say yes you are STMd outside of the official times, or yes you are on a congested UBR. why do support always say No you're not STMd or no your UBR looks fine from here, it's currently running at less than 2% capacity.
