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Old 10-10-2008, 10:15   #10
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
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Re: Deperate help need i can't call VM and argue no more

Quote:
Originally Posted by waytookind View Post
Hi

I'm using XP with Adaware and Registry checker installed running through a wireless router but this specific computer is hard wired into the router


THanks
It probably won't make much difference, but to eliminate the router as a possible cause, do the following.

Connect the PC straight to the Cable Modem. Shutdown the PC.
Now, unplug the modem from the mains, and after 30 seconds, plug it back in again.
When the lights on the modem has settled down, power up the PC again.

Rerun that speedtest, and also run the test from the top of this page and post the results.

As I say, it may not make any difference, but some older routers cannot handle the 20 meg service, so if you have an older router, it *could* be the router slowing things down.
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