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Old 09-10-2008, 22:17   #8
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
Re: Bad ping and speeds

Quote:
Originally Posted by fugu View Post
how would i go about getting it changed? Guess it wont be as easy as a call to Tech support?
You will need to call Tech Support who should send an Engineer out to adjust the Upstream power level on your Ambit 256 modem.

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Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
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