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Old 06-10-2008, 22:30   #1
Shep1980
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Join Date: Oct 2008
Posts: 12
Shep1980 is an unknown quantity at this point
Issues with 10 meg service (only getting 2.3 meg with proof)

Hi guys

I am starting to lose my patience with VM and was just wondering somebody could run there eye over the data I provide and tell me if I am being ripped off or not.

My modem config page confirms I am set up for 10 meg:

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

However its really slow and rarely gets over 3mbs. It averages out around 2.3mbs

Results from Speedtest.net:





I have spent an accumulative total of 5hrs on the phone to VM and have been through all the normal tech support. I just dont feel that I am getting what I am paying for. I spend £50 a month on my services!

What do you guys think?

Rich

---------- Post added at 22:30 ---------- Previous post was at 22:27 ----------

Just tried the blueyonder games link and my connection hits a max of 295kbs when downloading.
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