Hi guys; my first time posting here.
I joined VM after they absorbed everyone, so I'm not ex-NTL or any of that stuff if that helps any.
I'm on the 20mbit package and have never had a problem with it til last Thursday/Friday when it started being insanely slow. I'm having trouble now downloading at anything more than 20kb/sec.
The strange part to me is that some sites (Fileshack is one, Valve's Steam service also works fine sometimes) are fine and I'll regularly download at several mbps from them, but others (Microsoft is one of them) I'm lucky if I scrape 30kbps.
I tried out the
http://gamefiles.virginmedia.com/ link that I came across in one of the other posts and got well over 2mb/sec downloading from it.
Browsing is also insanely slow, taking a minute or more to load some webpages.
I'm on a home network, so I've tried connecting directly to the cable modem (with another machine, even) and encountered the exact same problem.
I'm in the Middlesbrough area, postcode TS4.
Speedtest:
Modem stats:
Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
Downstream Lock : Locked
Downstream Channel Id : 41
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 2.9 dBmV
Downstream SNR : 39.2 dB
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 34000000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 47.0 dBmV
Upstream Mini-Slot Size : 2
Any help is much appreciated.
