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Re: Slow speeds
You need to call up Tech Support and see about getting that modem replaced as with those old DPX100 the frequency tends to drift, yours is presently 331250000 Hz it should be 331000000 Hz and even if reset it may not change or if it does it will revert back eventually.
This will be the prime cause of any issues you are having.
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Tech Support is open 24/7 on the numbers below.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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