Quote:
Originally Posted by whydoIneedatech
I listened because I am a CSR Tech just out of curiosity.  |
I've just listened to part 1. whilst I agree with the OP about having a valid complaint. there's no point in telling all that to the guy on the other end of the phone. it was the cancellation man who just listens and is nice by saying something just to let you know he's still listening and hasn't gone to make a cup of tea
