[Gary L]

Originally Posted by kat a

so sorry to react in this way but I cannot believe that this has gone on and on and on and on..... What is it you want? What outcome would satisfy you and put the matter to rest ? Say what you expect VM to do to make up for the upset/inconvenience/stress you consider they caused.......

£500,000 and the VIP package free for 6 months sounds reasonable.