Cable Forum - View Single Post - Modem stick in pre-activation state

nuy · 02-10-2008, 14:30

Well after 3.5 weeks of limited service, endless callbacks from VM promised, and none received, countless phone calls to customer services and tech support, 3 modems, 765478345 modem reboots, I'm finally back online with the service I subscribe to (20mb).

A service credit for 1 month has been applied to the account (hopefully - we'll see on the next bill) - not really what I hoped for, but still.

Thanks to all here who offered assistance with the problem.

02-10-2008, 14:30	#15
nuy Inactive Join Date: Sep 2008 Posts: 9	Re: Modem stick in pre-activation state Well after 3.5 weeks of limited service, endless callbacks from VM promised, and none received, countless phone calls to customer services and tech support, 3 modems, 765478345 modem reboots, I'm finally back online with the service I subscribe to (20mb). A service credit for 1 month has been applied to the account (hopefully - we'll see on the next bill) - not really what I hoped for, but still. Thanks to all here who offered assistance with the problem.