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Kymmy · 02-10-2008, 10:14

VM's own CS have stated that someone can buy a cable (and only a cable...not a modem or STB) to replace a missing cable (especially for self installs)

Chris specifies that the length of cable can be an issue and sometimes isn't an issue. A good rule of thumb is if the extra length (or if shotening a cable the reduced length) is less than 10M and a good quality double shielded cable is used then the signal levels will not be drasticly effected unless your signal level were on the borderline previous to the cable change.

Remember VM and CF will take no responsibility for someone making a mistake and damaging your equipment as the risk and possible costs are yours alone and trust me one shorted out cable can blow your STB/CM and the modem in the green cabinet somewhere down the road...

What I would suggest is that if you are not conversant with co-axial cable, the different sizes, shielding and impedance and also the correct way of cutting the cable and fitment of a F plug then for gawd sake get VM to do it for you...

02-10-2008, 10:14	#21
Kymmy Inactive Join Date: Dec 2007 Posts: 18,385	Re: need a longer cable VM's own CS have stated that someone can buy a cable (and only a cable...not a modem or STB) to replace a missing cable (especially for self installs) Chris specifies that the length of cable can be an issue and sometimes isn't an issue. A good rule of thumb is if the extra length (or if shotening a cable the reduced length) is less than 10M and a good quality double shielded cable is used then the signal levels will not be drasticly effected unless your signal level were on the borderline previous to the cable change. Remember VM and CF will take no responsibility for someone making a mistake and damaging your equipment as the risk and possible costs are yours alone and trust me one shorted out cable can blow your STB/CM and the modem in the green cabinet somewhere down the road... What I would suggest is that if you are not conversant with co-axial cable, the different sizes, shielding and impedance and also the correct way of cutting the cable and fitment of a F plug then for gawd sake get VM to do it for you...