Originally Posted by middlefinger

How would I let virgin know that slow speeds are down to my local UBR being over subscribed and that it's causing me problems when using the internet? Im struggling to browse on 2 to 3 computers at the same time even though I am on 10mb due to only getting around 2mb between 6-10.30.

Is there anything they can do to help the problem, like making my speed not go lower than a certain speed?

Sorry to jump on this thread but there is no point starting another on the same subject.