Thread: O2 inclusive minutes?
View Single Post
Old 30-09-2008, 23:43   #1
dragon
Inactive
 
Join Date: Jan 2004
Posts: 3,898
dragon has reached the bronze age
dragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze agedragon has reached the bronze age
O2 inclusive minutes?
o2 online and the 21202 balance checker are trying to tell me that I have 834 Inclusive minutes and 900 odd texts.

Now I was under the impression that The Minutes/Texts do NOT roll-over to the next month and as I'm on the 600mins/500Texts tarrif that's a bit odd.

I did ask in the o2 store about it as I was worried that somehow during the billing upgrade they did over the past few weeks i'd been accidently put onto a higher tarrif or something but the system shows i'm on the correct tariff.

They did phone C/S for me but they were clueless only advice they ended up giving me was to save the SMS I got back from the balance check and then If they billed me for any usage to argue that the system told me i had X minutes left to use.

Anyone else on o2 experiencing something similar?

It's a bit of a pain really as I now don't know how many inclusive minutes i've actually got left it says the total allowance for this month is 1068:07 which is a very odd number.
dragon is offline   Reply With Quote