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auldyin · 30-09-2008, 16:22

I have the VIP package and apart from Broadband everything is ok.
Broadband is awful and the fastest download speed I have achieved is 5mb and the service dropped out more times than it was worth. I reported this and they identified a node(?) or something. This was repaired in jig time with the download speed never increasing but the dropping out stopping almost entirely.

I contacted VM and a very nice lady downgraded the service to 10mb and I saved a few baw bees.
Trouble is that the download speed is under 1mb and I have only had one drop out in 5 days.
I am using a router and am realistic about not achieving top speeds but where do I go now?

Cheers

30-09-2008, 16:22	#1
auldyin Inactive Join Date: Sep 2007 Location: Glasgow Age: 82 Services: Amended VIP Package Posts: 57	What now? I have the VIP package and apart from Broadband everything is ok. Broadband is awful and the fastest download speed I have achieved is 5mb and the service dropped out more times than it was worth. I reported this and they identified a node(?) or something. This was repaired in jig time with the download speed never increasing but the dropping out stopping almost entirely. I contacted VM and a very nice lady downgraded the service to 10mb and I saved a few baw bees. Trouble is that the download speed is under 1mb and I have only had one drop out in 5 days. I am using a router and am realistic about not achieving top speeds but where do I go now? Cheers