Quote:
Originally Posted by jayandfoo
apologies for my double post ..... Not the easiest, posting from a phone!
Thanks for the advice. I would buy another modem if we were't leaving virgin but it doesn't seem worth it. It's so frustrating when they know what the issue is but won't resolve it as quickly and easy as possible
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That is just the quick way to resolve this issue, raising the fault to IT is the official way, and Virgin modems are actually free to customers.