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Old 28-09-2008, 16:26   #4
Ignitionnet
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Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Ignitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny stars
Re: traffic management or virgin fault ?

You aren't being shaped, you've a fault on your service somewhere.

If they won't fix it go elsewhere, or alternatively if you don't wish to or are unable to do this you could try mailing the CEO, or taking your issue to the ISPA.

CEO: neil.burkett@virginmedia.co.uk
ISPA: http://www.ispa.org.uk/

You've a fault and you're being blagged by tech support that's either too incompetent to or can't be bothered to do their job properly. Sadly it's as simple as that.
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